Mail to Gmail Accounts Goes To Spam Folder
My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain … (lees meer)
My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.
Both domains are hosted with Bluehost. Exhaustive research has revealed the following:
- Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
- There is no subject line or content that could possibly be regarded as spam.
- MXToolbox indicates that the secondary domain is not on any blacklist.
- Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
- Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
- Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
- If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.
After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!
Thanks in advance, Don