Firefox Community Forum

Hi. I have done a cleaning with CCleaner, so not sure if it affected firefox, but now the new tab page doesn't have my shortcuts any longer nor any buttons to add them. I had 4 rows of my most used ones. Now I only have the "recent activity" 2 rows....but they don't seem to fill in either...not sure what went wrong. in my settings the shortcut button is ticked. Is there a way I could revert to firefox that I had a couple of hours ago, to see my shortcuts back? I am not technical, so don't know what to do. thanks.

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

i bought a GMKtec K12 Mini PC AMD Ryzen7 H 255 (Upgraded 8745HS) Oculink Support DDR5 and youtube videos at 4k 60 hz stutter big time when i log in to my youtube acount.i am a premium user.all driver are up to date.my intel laptops using firefox browser work perfect no frame drop whatsoever.i have bought 2 of this mini pc and bouth behaving same on firefox(i tried on all firefox browsers: F.NIGHTLY,FOR DEVELOPERS,ESR) I also have an laptop with AMD cpu and behave same: stutters on 4k 60hz. Recently i tried FLORP browser and youtube 4k 60hz works perfect until i log in to my youtube acount and then it starts stuttering and loosing frames big time so bad i even cannot watch the video.ive tried on trubleshoot mode ,started from scrtach with same results

One day there are no shortcuts on my firefox homepage, none show up when I open a new tab. In my settings, it shows I have set to allow 3 rows of shortcuts, but there are none! This is so totally inconvenient and I have spent hours trying to sort it out, so I might be bailing on Firefox as my default browser.

Some google search suggestions mention "clicking on the plus sign" to add a shortcut. THat opens a new tab but does not relate to shortcuts.

This is a snip from my Chrome homepage, with shortcuts. I used to have 3 rows in Firefox. Now there are none, and there is no plus sign to add one.

HELP

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Secure Connection Failed

An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.bold text'

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

For whatever reason every time 'Firefox' browser goes down my email shuts down also. This did not happen prior to trashcan Win!!(recently installed). It's a pain in the ass having to reactivate 'Firefox' then contact my email server to reactivate my email service. Any assist is appreciated. TangoYankee in advance.

Dear Sir or Madam,

I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activating Sync). It simply does not continue - After entering the E-Mail-Address and clicking the Button "Sign up or sign in". The browser network debug show no (obvious) communication error.

Please advise.

Kind Regards, Stefan

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

I have returned to firefox after getting a new laptop, but I can only create 8 shortcuts on the home page. Initially I could only create 5, but 3 more opportunities to 'add a shortcut' randomly appeared. I have selected to have 4 rows of shortcuts and this setting remains, but still I cannot add any new shortcuts. How can I add more shortcuts please?

Bank Login (a single bank) - This has worked fine for years but now there is a problem. I use FireFox password manager and it contains the user name and password and they are correct. When logging in the user name and password are shown and they are correct but the website says user name or password is incorrect. When I type in the user name it works. Why?

Hello,

I’m reaching out because I’ve been experiencing persistent loading delays on Firefox across all websites. Pages eventually load, but it consistently takes longer than it should or don't load at all, can't even log in on some sites such as Twitch. At first, I thought the issue was only on YouTube, but I’ve confirmed it affects all websites.

I’ve already gone through extensive troubleshooting steps, including: Clearing cookies and cache Changing DNS providers (tried both Cloudflare and Google DNS) Using the Firefox Refresh option Fully reinstalling Firefox Scanning my system for malware (none detected) Verifying that no extensions or add-ons are installed Confirming my internet connection and speed are stable Testing the same sites in Chrome, where everything loads smoothly Despite all of this, the problem persists only in Firefox. Thank you in advance for your support!