On an IMAP account, I have lost the TRASH Icon. I have tried to repair it with no succes.
Hello, Sorry for my poor English. The Trash icon has disappeared. And after that I have two new folder "trash" but without the icon not only a "folder" icon. when I delete a message it is not put in one of the trashes.
When I click with right button I don't obtain the possibility to empty the trash.
Thank you for your help .
All Replies (2)
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Sorry but it don't work! I have simply uninstall thunderbird and reinstall. As I have only an imap account, I am not loosing any things