Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how do I delete a music mp3 file

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur urq20v

urq20v
urq20v
more options

I have connected the phone to my computer and removed the file from the SD card,however the file remains in the music player app and still plays. I have downloaded a basic file explorer/viewer app from the marketplace and it shows the file to be stored in the recycled folder,but there is no way to remove it that I can find. Is this something that still needs to be addressed in the software,or have I missed something? Thanks for your help.

I have connected the phone to my computer and removed the file from the SD card,however the file remains in the music player app and still plays. I have downloaded a basic file explorer/viewer app from the marketplace and it shows the file to be stored in the recycled folder,but there is no way to remove it that I can find. Is this something that still needs to be addressed in the software,or have I missed something? Thanks for your help.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Hello,

Welcome to Mozilla Support. After reviewing the issue you are having, I suggest you do a reboot of the device.

  1. Hold down the power button
  2. Select Reboot

Please report back if this fixed your problem.

Thank you!

urq20v
urq20v Vraag-eienaar
more options

Hi,Thanks for the reply. I have already tried that several times but the file still remains in the recycled folder and the music player app.