Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Opgelos In die argief

Why do imbeded JW Player videos play green or black & white?

Firefox Troubleshooting
allymac1314 replied
allymac1314
allymac1314

Recently, my football club's website match highlight videos have stopped playing in colour, but have instead started playing either black and white or with a green tinge. I've followed all the fixes I can see without any success. The videos play OK in IE and Chrome, just not Firefox 23.

Please help if possible.

Recently, my football club's website match highlight videos have stopped playing in colour, but have instead started playing either black and white or with a green tinge. I've followed all the fixes I can see without any success. The videos play OK in IE and Chrome, just not Firefox 23. Please help if possible.

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Gekose oplossing

Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
allymac1314
allymac1314 Vraag-eienaar

Thank you so much Cor-el! I disabled the hardware acceleration and it's now in full colour again with no interference :)