Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i have this error ... please help

more options

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a &lt;customErrors&gt; tag within a "web.config" configuration file located in the root directory of the current web application. This &lt;customErrors&gt; tag should then have its "mode" attribute set to "Off". &lt;!-- Web.Config Configuration File --&gt; &lt;configuration&gt; &lt;system.web&gt; &lt;customErrors mode="Off"/&gt; &lt;/system.web&gt; &lt;/configuration&gt; Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's &lt;customErrors&gt; configuration tag to point to a custom error page URL. &lt;!-- Web.Config Configuration File --&gt; &lt;configuration&gt; &lt;system.web&gt; &lt;customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/&gt; &lt;/system.web&gt; &lt;/configuration&gt;

Gewysig op deur cor-el

All Replies (1)

more options

Do you get this error on a server you can physically access (e.g., your organization intranet)? If it's a server you control, you can connect to it and try to replicate the error in a browser on that system. Otherwise, IIS withholds the specific error to keep attackers in the dark.

If this is a web server and the problem isn't fixed promptly by the site, consider whether Firefox might not be sending the information typically expected by a webserver, such as cookies the server set, the referring page (HTTP_REFERER header), or other data you might be blocking/filtering using an add-on.

Also, here is some general advice. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that appears you can remove the site's cookies individually.

Then try reloading the page. Does that help?