Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why doesn't "request desktop site" work?

more options

Galaxy S3 with CSpire. requesting desktop site redirects me to CSpire's data tethering site. I wish it worked. I have to use another browser to view a desktop site.

Galaxy S3 with CSpire. requesting desktop site redirects me to CSpire's data tethering site. I wish it worked. I have to use another browser to view a desktop site.

Gekose oplossing

Some mobile network providers charge more for a tethering plan. They detect a desktop User Agent and block the network request. The request desktop site works by re-downloading the site 'pretending' to be desktop Firefox. Your mobile provider detects this change and blocks access to the site.

Unfortunately there is nothing Mozilla can do about your mobile provider's network polices. You can try contacting them and see if they will remove the block.

Lees dié antwoord in konteks 👍 2

All Replies (4)

more options

Gekose oplossing

Some mobile network providers charge more for a tethering plan. They detect a desktop User Agent and block the network request. The request desktop site works by re-downloading the site 'pretending' to be desktop Firefox. Your mobile provider detects this change and blocks access to the site.

Unfortunately there is nothing Mozilla can do about your mobile provider's network polices. You can try contacting them and see if they will remove the block.

more options

thanks for the excellent reply. CSpire just ignored my question. dolphin browser lets me select the user agent and I can use the desktop user agent to view the non-mobile versions of pages. it seems our brilliant Mozilla community could do the same.

more options
more options

You may be hitting the same issue as https://bugzilla.mozilla.org/show_bug.cgi?id=810690.

If so, a possible workaround would be the following: 1) Choose "Request Desktop Site" (which brings you to CSpire's page) 2) Click back to return to the page you were on 3) Reload the page