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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The audio stopped working

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So i uninstalled and reinstalled firefox to its latest version, updated flash player, and still no audio. also the mixer has firefox unmuted and set to full audio strength so its not a problem there either. Can someone please help?

So i uninstalled and reinstalled firefox to its latest version, updated flash player, and still no audio. also the mixer has firefox unmuted and set to full audio strength so its not a problem there either. Can someone please help?

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hello, this may be a bug in adobes flash plugin 11.3 - some other users have also reported issues with sound after the plugin got updated.

please refer to the following forum entry on how to handle the issue or report the problem with your system details to adobe.

http://forums.adobe.com/message/4483563

https://bugbase.adobe.com/index.cfm?event=bug&id=3210964

in the meantime you can try to remove flash 11.3 from the windows control panel/programs section & downgrade to a prior version until adobe fixes those issues.