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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

After downloading the latest version of Firefox, lost my bookmarks, history, etc. Can I recover?

Landita replied
travy55

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

I just downloaded Firefox 12 and installed it. When I did, I lost all my bookmarks, history, etc. from the old version. Can I recover this info?

All Replies (1)

Hi!

Perform the suggestions mentioned in the following articles: Backing up and restoring bookmarks Locked or damaged places.sqlite -> http://kb.mozillazine.org/Locked_or_damaged_places.sqlite Lost Bookmarks Bookmarks not saved http://kb.mozillazine.org/Lost_bookmarks http://kb.mozillazine.org/Bookmarks_not_saved Check and tell if its working.