Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

Firefox crashes

Firefox
the-edmeister replied
silverc7
silverc7

Unable to load even in safemode, only mozilla firefox crash reporter keep popping up even after crash report is sucessfuly submitted wether it's restart or quitting firefox.

Unable to obtain troubleshooting information, as safe mode does not also work.

Unable to load even in safemode, only mozilla firefox crash reporter keep popping up even after crash report is sucessfuly submitted wether it's restart or quitting firefox. Unable to obtain troubleshooting information, as safe mode does not also work.

All Replies (1)

the-edmeister
the-edmeister

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

See - You can't open Firefox because it crashes at startup even in Safe Mode: