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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Solved In die argief

Firefox crashes

Firefox
danseidner replied 15 jaar gelede
danseidner
danseidner

when firefox opens it opens with 2 windows and crashes immedeiately I have sent numerous reports but cant retrieve id

when firefox opens it opens with 2 windows and crashes immedeiately I have sent numerous reports but cant retrieve id

All Replies (3)

the-edmeister
the-edmeister

Gekose oplossing

There are two programs which are causing major crashing problems with Firefox 8.

Do you have Trusteer Rapport installed? If so, disable it. 

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.3 version of Roboform.
http://www.roboform.com/support/news

John99
John99

Please read firefox crashes. Note it should be possible to retrieve a crash ID and submit it even if firefox crashes, before you are able to go to about:crashes.

If necessary and a crash report failed to submit you may attempt to submit it by using an alternative browser. See also http://kb.mozillazine.org/Breakpad#Location_of_crash_reports .

The general tips about crashes in the first article may help you, but better advice will be available if you are able to submit a crash report and mention the crash ID.

danseidner
danseidner Vraag-eienaar

Thanks!!! Roboform was causing the crashes. Updated and now works fine.