Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Solved In die argief

after years of using firefox, it suddenly will not connect to the internet. Internet Explorer connects with no problem.

Firefox
cnider replied 14 jaar gelede
mdliegey
mdliegey

I'm using a WIFI connection and have had no problem for many months. All of a sudden, I get "Problem loading page"; "Firefox cannot establish a connection with the server". MS Internet Explorer works fine.

I'm using a WIFI connection and have had no problem for many months. All of a sudden, I get "Problem loading page"; "Firefox cannot establish a connection with the server". MS Internet Explorer works fine.

All Replies (2)

cor-el
cor-el
  • Moderator

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

cnider
cnider

Gekose oplossing

My firefox is the same as everyone elses, does firefox help ever read these strings or just hope their users figure it out on their own?