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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I correct an install and start problem

jjrobbins27012
jjrobbins27012
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I am running Windows 7. I installed Firefox without difficulty. All other running software including ZoneAlarm were turned off. When I tried to start Firefox I got the error message "Couldn't load XRE functions" and was unable to start the program. I uninstalled Firefox, rebooted my computer and reinstalled the software. Experienced the same problem. Any suggestions.

I am running Windows 7. I installed Firefox without difficulty. All other running software including ZoneAlarm were turned off. When I tried to start Firefox I got the error message "Couldn't load XRE functions" and was unable to start the program. I uninstalled Firefox, rebooted my computer and reinstalled the software. Experienced the same problem. Any suggestions.

Gekose oplossing

This is likely caused by Zone Alarm. Please try the instructions to turn off virtualization in the following support question http://support.mozilla.com/en-US/questions/880170

Lees dié antwoord in konteks 👍 0

All Replies (2)

rstrong
rstrong
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Gekose oplossing

This is likely caused by Zone Alarm. Please try the instructions to turn off virtualization in the following support question http://support.mozilla.com/en-US/questions/880170

jjrobbins27012
jjrobbins27012 Vraag-eienaar
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Suggestion to turn off ZoneAlarm Virtual Browser was the answer. Firefox is working well. Thanks for your help