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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

6.0.2 upgrade will not run because 6.0.1 faulted

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Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message:

XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2

Uninstalled 6.0.1, Installed 6.0.2 and still received error message.

I'm stuck in Firefox Hell. Any suggestions?

Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message: XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2 Uninstalled 6.0.1, Installed 6.0.2 and still received error message. I'm stuck in Firefox Hell. Any suggestions?

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If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: