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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After doing a disk clean-up & defrag firefox crashes when trying to load

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I've gone through the troubleshooting for "crashes when loading" and trying to get firefox to load in safe mode & I've been unsuccessful. I've also made sure all my plug-in's are up to date. I've also un-installed Firefox & re-installed it. I even waited a week inbetween & tried it again.

I've gone through the troubleshooting for "crashes when loading" and trying to get firefox to load in safe mode & I've been unsuccessful. I've also made sure all my plug-in's are up to date. I've also un-installed Firefox & re-installed it. I even waited a week inbetween & tried it again.

Gewysig op deur butrflychica99

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Re-install Firefox.

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I also did that. Sorry I forgot to mention it. I re-installed it, uninstalled it & re-installed it again & I am having the same problem.