Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox not responding when watching video

  • 3 antwoorde
  • 75 hierdie probleem
  • 32 views
  • Laaste antwoord deur Xircal

more options

Every time I watch video on youtube or any other site, the browser stop responding. every thing freezes and I have to go to task manager to stop firefox. after that the firefox browser refuse to start until I reboot my computer.

Every time I watch video on youtube or any other site, the browser stop responding. every thing freezes and I have to go to task manager to stop firefox. after that the firefox browser refuse to start until I reboot my computer.

Gekose oplossing

You're welcome.

Could you please click the "Solved It" button to take your post out of the loop?

Thanks.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Do the following please.

Click the orange Firefox button, go to Add-ons, then Plugins.

  • Disable Macromedia Shockwave for Director
  • Disable BrowserPlus

Next, update the following:

Some others to check.

  • Microsoft Silverlight, update via the Windows Update site. "Silverlight" is Microsoft's version of Flash used by an increasing number of sites. You don't appear to have it installed at all.
  • Quicktime via http://www.apple.com/quicktime/download/ (only necessary if your version is older than v7.6.9)

Macromedia was acquired by Adobe some time ago. The "Macromedia Shockwave For Director" which you have installed is obsolete now and has been replaced by the Adobe version. You have the Adobe version installed as well, but it's out of date, hence the link to update it above.

Your Flash player is not only out of date, but also a security risk. See http://www.adobe.com/support/security/advisories/apsa11-02.html

more options

Thank you, It seams the problem have solved. I was able to watch video on youtube for the first time on Firefox since long time! Hope it will continue!

more options

Gekose oplossing

You're welcome.

Could you please click the "Solved It" button to take your post out of the loop?

Thanks.