Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to update Firefox on a Mac using OS X for a new Mac user?

  • 3 antwoorde
  • 15 hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

more options

I am a new Mac user, so this is inexperience talking as much as anything else. I have Firefox set to automatically update itself, and I keep getting this window that appears to drag the Firefox icon into the Applications folder. I have dragged it over there, but Firefox still isn't updating. When I try clicking on the Firefox icons in the Applications folder, they simply either download again or they are document files. What do I do to get Firefox to update itself on my Mac?

I am a new Mac user, so this is inexperience talking as much as anything else. I have Firefox set to automatically update itself, and I keep getting this window that appears to drag the Firefox icon into the Applications folder. I have dragged it over there, but Firefox still isn't updating. When I try clicking on the Firefox icons in the Applications folder, they simply either download again or they are document files. What do I do to get Firefox to update itself on my Mac?

All Replies (3)

more options

Please click Help | About Firefox | Check For updates.

more options

Sorry, I should have posted that I did try that as well. It said to go to the main Firefox page for updates, and I downloaded the update from the main page. Same thing happened. I get the prompt to drag the Firefox icon to the applications folder - and nothing happens. Firefox does not update.

more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.