Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I've upgraded to Firefox 4. Prior toolbars and add-ons are now missing or truncated. Suggestions already published in Forum have not worked. What has happened?

tmikulis
tmikulis
more options

Google toolbar blank. Cannot enable add-ons. Yahoo toolbar is now search only. Cannot add buttons. Tried safe-mode, etc.

Google toolbar blank. Cannot enable add-ons. Yahoo toolbar is now search only. Cannot add buttons. Tried safe-mode, etc.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try a new Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Vista & Win7:
drive:\Users\Windows login user name\AppData\Roaming\Mozilla\Firefox\Profiles\profile_name