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Amazon passkey login is not working on my Android phone in Chrome or Firefox.

Firefox vir Android Passkeys
jbr replied 1 uur gelede
Sudhakar Gaikwad
Sudhakar Gaikwad

I am trying to log in to my Amazon workforce account on Android. Amazon says a recent Chrome update is causing passkey sign-in issues and recommends Firefox. I set Firefox as my default browser, but I still get "No passkeys available" for my Amazon workforce account. Please help me understand why Firefox cannot access the passkey.

I am trying to log in to my Amazon workforce account on Android. Amazon says a recent Chrome update is causing passkey sign-in issues and recommends Firefox. I set Firefox as my default browser, but I still get "No passkeys available" for my Amazon workforce account. Please help me understand why Firefox cannot access the passkey.

All Replies (1)

jbr
jbr
  • Top 10-bydraer

Passkeys are provided by the device's system. My understanding is if something's wrong with the credential provider (might be a Wallet app or a third–party password manager storing these) all browsers will have the same issue providing it to the website.

This is a question for Amazon really as they potentially know the details of their Single Sign–On workflows, and what system features they leverage for that.

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