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Opgelos

Multi-Account Containers - Manage Containers - Clear Cookies & Site Data Missing

Firefox Extensions
Lonnie replied
Lonnie
Lonnie

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW, etc). In the recent past, if I had an issue with a particular login, I could go to the Firefox Multi-Account Containers extension button on the top bar, click on it...then Manage Containers, select the container to manage, there was a set of options, one of them being "Clear Cookies and Site Data" (or similarly worded). That would clear the data for that MAC which would resolve my issue. Now. that option is no longer shown when clicking the Manage Containers button. I've included a snapshot of what is shown now.

The ability to clear the data for that particular MAC is invaluable. How can I get that back?

MacOS (26.3.1 a). Firefox 150.0 (aarch64)

P.S. I just found the "Report" option on the extension itself in the Extension settings. I will post this message there as well.

LThibx

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW, etc). In the recent past, if I had an issue with a particular login, I could go to the Firefox Multi-Account Containers extension button on the top bar, click on it...then Manage Containers, select the container to manage, there was a set of options, one of them being "Clear Cookies and Site Data" (or similarly worded). That would clear the data for that MAC which would resolve my issue. Now. that option is no longer shown when clicking the Manage Containers button. I've included a snapshot of what is shown now. The ability to clear the data for that particular MAC is invaluable. How can I get that back? MacOS (26.3.1 a). Firefox 150.0 (aarch64) P.S. I just found the "Report" option on the extension itself in the Extension settings. I will post this message there as well. LThibx

All Replies (2)

Mark
Mark

You didn't include the snapshot of what you're seeing. Regardless, I am able to clear the data with the MAC extension. Instead of going to Manage Containers, open the extension panel and click on the container in the container list. There will be the "Clear storage and cookies" option. (Screenshot)

Lonnie
Lonnie Vraag-eienaar

Gekose oplossing

Hi Mark, I did upload a screenshot...it shows at the bottom of the page.

Oddly I don't see the options the way you described it.

But your response did prompt me to look into again, and I realized something in the UI. When clicking the extension in the toolbar and you get the list of containers, as I stated before if you click the Manage Containers link at the bottom of the panel, the options panel to change color, icon, etc. is displayed (screenshot previously provided). Instead of clicking the "Manage Containers", if you click anywhere other than the ">" character at the end of the item you get a new tab. If you click the ">" character, then you get the panel that has the option to "Clear Storage and Cookies". I had not realized that. So that is the answer, to be sure to click the ">" on the far right of the item.

Thanks Lonnie

Vra 'n vraag

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