Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

Hellllp!!!! Firefox has deleted all cookies and passwords and reverted to a profile that is five years old

Firefox Privaatheid en sekuriteit
cor-el replied 2 jaar gelede
Lover_of_Goats
Lover_of_Goats

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old.

I can literally no longer access any of the sites I use because al of the logins are gone.

Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old. I can literally no longer access any of the sites I use because al of the logins are gone. Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

All Replies (1)

cor-el
cor-el
  • Moderator

You can check this article.