Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Backup for passwords and bookmarks after reinstalling App

  • 3 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur Paul

more options

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

After the last update for Firefox nightly beta the app didn't work properly, so I reinstalled the app. Now all data is missing.... I there a backup of the data?

All Replies (3)

more options

Hi

Had you previously used Firefox Sync to sync the data to another copy of Firefox on another device?

more options

I actually locked in my account but I didn't sync it

more options

Hi

Unless you have the data in another copy of Firefox on another device, it is not going to be possible to recover it.