Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

printing PDFs through Firefox 103 (July 30, 2022)

pezdude1
pezdude1
more options

I downloaded/updated Firefox a couple days ago to 103.0 64 bit for MAC. Today, I tried printing out shipping labels (PDFs) through 2 different sites...EBAY and Shipstation/Paypal.....and the labels came out unusable due to faulty formatting of scan codes, bar codes, images etc

I am attaching a photo of some of the labels and circled in red things that are not coming out correctly.

These PDFs are printing out correctly through Safari and the MAC system printing.

You guys have a big problem. Please fix it.

I downloaded/updated Firefox a couple days ago to 103.0 64 bit for MAC. Today, I tried printing out shipping labels (PDFs) through 2 different sites...EBAY and Shipstation/Paypal.....and the labels came out unusable due to faulty formatting of scan codes, bar codes, images etc I am attaching a photo of some of the labels and circled in red things that are not coming out correctly. These PDFs are printing out correctly through Safari and the MAC system printing. You guys have a big problem. Please fix it.
Aangehegde skermkiekies

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Yes, I learned yesterday after 3 reports from other Mac users that Firefox 103 has a known issue printing PDFs with embedded images on Mac OS: the image are scaled too large so you only see a portion of them within their allotted space.

There is a bug on file with the developers already, so I'm hoping for a fix by next month's release of Firefox 104.

Until then... I have not yet learned of a workaround. For now, I think it's best for Mac users to print PDFs from Preview, Acrobat, or Safari until this is sorted out. If you need to switch your default handling from viewing in a tab to launching in one of those programs, this article has the steps: View PDF files using Firefox’s built-in viewer.