Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded Firefox keeps prompting to download

  • 2 antwoorde
  • 2 hierdie probleem
  • 190 views
  • Laaste antwoord deur James

more options

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

I wanted to use an add on. The site told me I needed to download Firefox, which I thought was odd because I was already using the app. It sent me to the App Store, where I saw I needed to update Firefox. I did so, and went back to the add on page. It was still prompting me to download Firefox. I uninstalled and reinstalled the app, and am still getting the message that I need to download Firefox to use add ones. It gives me the link to the App Store, which only has the ‘open’ option. When I click that, it just sends me back to the page I have open…which tells me to download Firefox from the App Store.

Gekose oplossing

Due to Apple's restrictions, you can't use add-ons on iOS.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Due to Apple's restrictions, you can't use add-ons on iOS.

more options

Extensions are only available for desktop Firefox (macOS, Windows, and Linux) and for Android Firefox. Firefox for iOS (for iPhone/iPad) is basically a shell due to Apple's restrictions on things like what web browser engine can be used and such.

desktop Firefox https://addons.mozilla.org/firefox/

Android Firefox https://addons.mozilla.org/android/