Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Solved In die argief

Firefox won't load webpages or settings

Firefox Troubleshooting
James replied 4 jaar gelede
tomkalustian
tomkalustian

As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

As of yesterday, Firefox won't load any webpages or firefox pages (e.g. settings, config, etc.). I've tried refreshing the install, uninstall/reinstall, and updating my Microsoft visual c++ redistributables and this problem persists. By "not loading webpages," I mean that it doesn't even show that it's directing to any webpages when I attempt to route to them. Any advice?

All Replies (3)

cor-el
cor-el
  • Moderator

Gekose oplossing

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition.

tomkalustian
tomkalustian Vraag-eienaar

Thanks, I'll take a look and see if that applies to me or not.

James
James
  • Moderator
  • Top 10-bydraer

In case you do have Webroot.

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations