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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Master password reset

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Tomáš Kazda

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Hi, I've set my master password, but I forgot to save him, so I don't remember it - I know, that I can reset it using (chrome://pippki/content/resetpassword.xhtml), but my question is - this command will delete ONLY my passwords saved locally (so in my PC), or it'll delete synchronised passwords (in my Firefox account) too?

Thanks for answers!

Hi, I've set my master password, but I forgot to save him, so I don't remember it - I know, that I can reset it using (chrome://pippki/content/resetpassword.xhtml), but my question is - this command will delete '''ONLY my passwords saved locally '''(so in my PC), or it'll delete '''synchronised passwords (in my Firefox account) too'''? Thanks for answers!

Gekose oplossing

So, I've solved it. I used the command [chrome://pippki/content/resetpassword.xhtml] for master (main) password reset, after it I logout from my account, close Firefox and login my account and synchronize it and it worked. But condition is, that you must have synchronized your content to your Firefox account

Lees dié antwoord in konteks 👍 0

All Replies (2)

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You can try to recover/backup the logins from the Sync account.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

Best is to disconnect Sync before trying to reset the Primary Password.

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Gekose oplossing

So, I've solved it. I used the command [chrome://pippki/content/resetpassword.xhtml] for master (main) password reset, after it I logout from my account, close Firefox and login my account and synchronize it and it worked. But condition is, that you must have synchronized your content to your Firefox account