Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Master / Primary password missing after upgrade

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Paul

more options

Firefox on my Android was updated automatically to 79.0.5 Before the update I had a master password I understood. Now I cannot find either a master password or a primary password

The instructions in the migration guidance referred to removing to master password and setting a primary password Removing master password refers to selecting privacy settings - no longer available Setting a primary password refer to selecting logins and passwords then selecting something that does not exist - I only see three menu options "ask to save", "synchronise" and "saved..". Selecting saved requires the device password not a primary password. Once entered I am shown a blank page reading "the logins you save and synchronise will show here" - but its blank. I had many passwords protected by the master password and many passwords synchrnoised with my firefox account.

Firefox on my Android was updated automatically to 79.0.5 Before the update I had a master password I understood. Now I cannot find either a master password or a primary password The instructions in the migration guidance referred to removing to master password and setting a primary password Removing master password refers to selecting privacy settings - no longer available Setting a primary password refer to selecting logins and passwords then selecting something that does not exist - I only see three menu options "ask to save", "synchronise" and "saved..". Selecting saved requires the device password not a primary password. Once entered I am shown a blank page reading "the logins you save and synchronise will show here" - but its blank. I had many passwords protected by the master password and many passwords synchrnoised with my firefox account.

All Replies (1)

more options

Hi

The primary password is not a feature of the new Firefox for Android, with the passwords stored in Firefox for Android protected by your device unlock method.