Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't access Wikipedia since the last automatic update of Firefox Browser

more options

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

All Replies (4)

more options

Late 2013 iMac + MacOS 10.14.16 :

{

 "application": {
   "name": "Firefox",
   "osVersion": "Darwin 18.7.0 Darwin Kernel Version 18.7.0: Thu Jun 18 20:50:10 PDT 2020; root:xnu-4903.278.43~1/RELEASE_X86_64",
   "version": "79.0",
   "buildID": "20200720193547",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:79.0) Gecko/20100101 Firefox/79.0",
   "safeMode": true,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/79.0/Darwin/fr/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1
   },
   "maxWebContentProcesses": 8
 },
 "modifiedPreferences": {
   "accessibility.browsewithcaret": true,
   "accessibility.typeaheadfind.flashBar": 0,
   "browser.cache.disk.amount_written": 504411,
   "browser.cache.disk.capacity": 153600,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.contentblocking.category": "standard",
   "browser.search.region": "FR",
   "browser.search.useDBForOrder": true,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20200720193547",
   "browser.startup.homepage": "http://www.meteofrance.com/previsions-meteo-france/aiglepierre/39110",
   "browser.startup.homepage_override.buildID": "20200720193547",
   "browser.startup.homepage_override.mstone": "79.0",
   "browser.startup.page": 3,
   "browser.tabs.warnOnClose": false,
   "browser.urlbar.matchBuckets": "general:5,suggestion:Infinity",
   "browser.urlbar.placeholderName": "Google",
   "browser.urlbar.suggest.searches": false,
   "browser.urlbar.tipShownCount.searchTip_onboard": 2,
   "dom.disable_open_during_load": false,
   "dom.push.userAgentID": "ad07ae5f0d8f4d5aa1c8a6a70e3f2cc0",
   "extensions.lastAppVersion": "79.0",
   "font.internaluseonly.changed": false,
   "idle.lastDailyNotification": 1596293505,
   "media.gmp-gmpopenh264.abi": "x86_64-gcc3",
   "media.gmp-gmpopenh264.lastUpdate": 1596013231,
   "media.gmp-gmpopenh264.version": "1.8.1.1",
   "media.gmp-manager.buildID": "20200720193547",
   "media.gmp-manager.lastCheck": 1596207066,
   "media.gmp-widevinecdm.abi": "x86_64-gcc3",
   "media.gmp-widevinecdm.lastUpdate": 1596013232,
   "media.gmp-widevinecdm.version": "4.10.1582.2",
   "media.gmp.storage.version.observed": 1,
   "places.database.lastMaintenance": 1596013390,
   "places.history.expiration.transient_current_max_pages": 47519,
   "plugin.flash.arch": "x86_64-gcc3",
   "plugin.flash.blockliststate": 0,
   "plugin.flash.desc": "Shockwave Flash 32.0 r0",
   "plugin.flash.lastmod_hi": 371,
   "plugin.flash.lastmod_lo": 1290889545,
   "plugin.flash.path": "/Library/Internet Plug-Ins/Flash Player.plugin",
   "plugin.flash.version": "32.0.0.403",
   "privacy.sanitize.pending": "[{\"id\":\"shutdown\",\"itemsToClear\":[\"cache\",\"history\",\"formdata\",\"downloads\"],\"options\":{}},{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "privacy.clearOnShutdown.cookies": false,
   "privacy.clearOnShutdown.sessions": false,
   "privacy.purge_trackers.date_in_cookie_database": "0",
   "privacy.sanitize.sanitizeOnShutdown": true,
   "security.remote_settings.crlite_filters.checked": 1596217072,
   "security.remote_settings.intermediates.checked": 1596217072,
   "security.sandbox.content.tempDirSuffix": "77da71ce-79d5-bb46-94f3-a8f8241701f9",
   "security.sandbox.plugin.tempDirSuffix": "19c29fa9-6790-1141-a7c0-540b0c3f0eaa",
   "services.sync.declinedEngines": "passwords",
   "services.sync.lastPing": 1596293569,
   "services.sync.lastSync": "Sat Aug 01 2020 18:30:31 GMT+0200 (heure d’été d’Europe centrale)",
   "services.sync.engine.passwords": false,
   "services.sync.engine.prefs.modified": false,
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1596207105
 },
 "lockedPreferences": {
   "dom.ipc.processCount.webIsolated": 1,
   "fission.autostart": false
 },
 "media": {
   "currentAudioBackend": "audiounit-rust",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 44100,
   "audioOutputDevices": [
     {
       "name": "Écouteurs",
       "groupId": "builtin-external-mic|hdpn",
       "vendor": "Apple Inc.",
       "type": 2,
       "state": 2,
       "preferred": 15,
       "supportedFormat": 12336,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 96000,
       "minRate": 44100,
       "maxLatency": 4111,
       "minLatency": 29
     }
   ],
   "audioInputDevices": [
     {
       "name": "Microphone interne",
       "groupId": "builtin-internal-mic|spk",
       "vendor": "Apple Inc.",
       "type": 1,
       "state": 2,
       "preferred": 15,
       "supportedFormat": 12336,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 96000,
       "minRate": 32000,
       "maxLatency": 4106,
       "minLatency": 24
     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": false,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "/Users/????/Library/Caches/Firefox/Profiles/????.default-????-????/startupCache/startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": false,
   "WroteToDiskCache": true
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.26",
     "version": "4.26"
   },
   "NSS": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSUTIL": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSSSL": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSSMIME": {
     "minVersion": "3.54",
     "version": "3.54"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "fr"
     ],
     "available": [
       "fr",
       "en-US"
     ],
     "supported": [
       "fr",
       "en-US"
     ],
     "regionalPrefs": [
       "fr-FR"
     ],
     "defaultLocale": "fr"
   },
   "osPrefs": {
     "systemLocales": [
       "fr-FR"
     ],
     "regionalPrefsLocales": [
       "fr-FR"
     ]
   }
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "sandbox": {
   "contentSandboxLevel": 3,
   "effectiveContentSandboxLevel": 3
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "numAcceleratedWindowsMessage": {
     "key": ""
   },
   "adapterDescription": "",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0d22",
   "adapterRAM": 0,
   "adapterDrivers": "",
   "driverVendor": "",
   "driverVersion": "",
   "driverDate": "",
   "usesTiling": true,
   "contentUsesTiling": true,
   "offMainThreadPaintEnabled": false,
   "offMainThreadPaintWorkerCount": 0,
   "targetFrameRate": 60,
   "webgl1Renderer": "WebGL is currently disabled.",
   "webgl1Version": "-",
   "webgl1DriverExtensions": "-",
   "webgl1Extensions": "-",
   "webgl1WSIInfo": "-",
   "webgl2Renderer": "WebGL is currently disabled.",
   "webgl2Version": "-",
   "webgl2DriverExtensions": "-",
   "webgl2Extensions": "-",
   "webgl2WSIInfo": "-",
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureFallbackCanvasBackend": "none",
     "AzureContentBackend": "skia",
     "ApzWheelInput": 1,
     "ApzDragInput": 1,
     "ApzAutoscrollInput": 1,
     "TileHeight": 512,
     "TileWidth": 512,
     "CMSOutputProfile":
more options

2011 MacBook + MacOS 10.13.6 :

{

 "application": {
   "name": "Firefox",
   "osVersion": "Darwin 17.7.0 Darwin Kernel Version 17.7.0: Thu Jun 18 21:21:34 PDT 2020; root:xnu-4570.71.82.5~1/RELEASE_X86_64",
   "version": "79.0",
   "buildID": "20200720193547",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:79.0) Gecko/20100101 Firefox/79.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/79.0/Darwin/fr/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 2,
     "prealloc": 1
   },
   "maxWebContentProcesses": 8
 },
 "modifiedPreferences": {
   "accessibility.typeaheadfind.flashBar": 0,
   "browser.cache.disk.amount_written": 1456852,
   "browser.cache.disk.capacity": 1048576,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.disk.hashstats_reported": 1,
   "browser.cache.disk.telemetry_report_ID": 145,
   "browser.contentblocking.category": "standard",
   "browser.search.region": "FR",
   "browser.sessionstore.upgradeBackup.latestBuildID": "20200720193547",
   "browser.startup.homepage_override.buildID": "20200720193547",
   "browser.startup.homepage_override.mstone": "79.0",
   "browser.tabs.warnOnClose": false,
   "browser.urlbar.placeholderName": "Google",
   "browser.urlbar.placeholderName.private": "Google",
   "browser.urlbar.tipShownCount.searchTip_onboard": 4,
   "browser.urlbar.tipShownCount.searchTip_redirect": 1,
   "dom.push.userAgentID": "203f8cb1be8948c1b9a1f25c20de3000",
   "extensions.lastAppVersion": "79.0",
   "font.internaluseonly.changed": true,
   "idle.lastDailyNotification": 1596231895,
   "media.gmp-gmpopenh264.abi": "x86_64-gcc3",
   "media.gmp-gmpopenh264.lastUpdate": 1572517949,
   "media.gmp-gmpopenh264.version": "1.8.1.1",
   "media.gmp-manager.buildID": "20200720193547",
   "media.gmp-manager.lastCheck": 1596270466,
   "media.gmp-widevinecdm.abi": "x86_64-gcc3",
   "media.gmp-widevinecdm.lastUpdate": 1582221275,
   "media.gmp-widevinecdm.version": "4.10.1582.2",
   "media.gmp.storage.version.observed": 1,
   "network.predictor.cleaned-up": true,
   "network.trr.mode": 2,
   "network.trr.uri": "https://firefox.dns.nextdns.io/",
   "places.database.lastMaintenance": 1596145156,
   "places.history.expiration.transient_current_max_pages": 138946,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "print.print_bgcolor": false,
   "print.print_bgimages": false,
   "print.print_duplex": 0,
   "print.print_evenpages": true,
   "print.print_in_color": true,
   "print.print_margin_bottom": "0.5",
   "print.print_margin_left": "0.5",
   "print.print_margin_right": "0.5",
   "print.print_margin_top": "0.5",
   "print.print_oddpages": true,
   "print.print_orientation": 0,
   "print.print_page_delay": 50,
   "print.print_paper_data": 0,
   "print.print_paper_height": " 11.00",
   "print.print_paper_name": "",
   "print.print_paper_size_unit": 0,
   "print.print_paper_width": "  8.50",
   "print.print_resolution": 0,
   "print.print_reversed": false,
   "print.print_scaling": "  1.00",
   "print.print_shrink_to_fit": true,
   "print.print_to_file": false,
   "print.print_unwriteable_margin_bottom": 57,
   "print.print_unwriteable_margin_left": 25,
   "print.print_unwriteable_margin_right": 25,
   "print.print_unwriteable_margin_top": 25,
   "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "privacy.purge_trackers.date_in_cookie_database": "0",
   "privacy.socialtracking.notification.counter": 1,
   "privacy.socialtracking.notification.enabled": false,
   "privacy.socialtracking.notification.lastShown": "1572690196959",
   "security.remote_settings.crlite_filters.checked": 1596231772,
   "security.remote_settings.intermediates.checked": 1596231772,
   "security.sandbox.content.tempDirSuffix": "c7cd8031-0a03-4241-942e-221a788f3611",
   "security.sandbox.plugin.tempDirSuffix": "662e6fe7-ac08-074e-a0c6-37a5f9e1eaf2",
   "services.sync.declinedEngines": "",
   "signon.importedFromSqlite": true,
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1594845156
 },
 "lockedPreferences": {
   "dom.ipc.processCount.webIsolated": 1,
   "fission.autostart": false
 },
 "media": {
   "currentAudioBackend": "audiounit-rust",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 44100,
   "audioOutputDevices": [
     {
       "name": "Écouteurs",
       "groupId": "builtin-external-mic|hdpn",
       "vendor": "Apple Inc.",
       "type": 2,
       "state": 2,
       "preferred": 15,
       "supportedFormat": 12336,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 96000,
       "minRate": 44100,
       "maxLatency": 4111,
       "minLatency": 29
     }
   ],
   "audioInputDevices": [
     {
       "name": "Microphone interne",
       "groupId": "builtin-internal-mic|spk",
       "vendor": "Apple Inc.",
       "type": 1,
       "state": 2,
       "preferred": 15,
       "supportedFormat": 12336,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 96000,
       "minRate": 32000,
       "maxLatency": 2314,
       "minLatency": 24
     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": false,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "/Users/???/Library/Caches/Firefox/Profiles/???.default-release-???/startupCache/startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": true,
   "WroteToDiskCache": false
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.26",
     "version": "4.26"
   },
   "NSS": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSUTIL": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSSSL": {
     "minVersion": "3.54",
     "version": "3.54"
   },
   "NSSSMIME": {
     "minVersion": "3.54",
     "version": "3.54"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "fr"
     ],
     "available": [
       "fr",
       "en-US"
     ],
     "supported": [
       "fr",
       "en-US"
     ],
     "regionalPrefs": [
       "fr-FR"
     ],
     "defaultLocale": "fr"
   },
   "osPrefs": {
     "systemLocales": [
       "fr-FR"
     ],
     "regionalPrefsLocales": [
       "fr-FR"
     ]
   }
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "sandbox": {
   "contentSandboxLevel": 3,
   "effectiveContentSandboxLevel": 3
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "OpenGL",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "adapterDescription": "",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0116",
   "adapterRAM": 0,
   "adapterDrivers": "",
   "driverVendor": "",
   "driverVersion": "",
   "driverDate": "",
   "usesTiling": true,
   "contentUsesTiling": true,
   "offMainThreadPaintEnabled": true,
   "offMainThreadPaintWorkerCount": 3,
   "targetFrameRate": 60,
more options

Hi Philippe, a link in your post has caused it to be diverted to the spam moderation queue. It should appear here eventually.

more options

Hi. Yes, here they are.

  1. 1
  2. 2