Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Solved In die argief

Web page site permissions 'AutoPlay' - Allow Audio and Video

Firefox Ander
Greg replied
Greg
Greg

Site News.com.au will never play videos. Always shows a black dot with white dots turning inside. I have the site settings Autoplay - allow audio and video. If I use any other browser, Edge,Safari Chrome etc, the videos play. I have tried turning on and off permissions, cleared cookies .. whatever... but I can never play a video on this site. Othersites play videos, utube , Al Jezeera, etc... Why and How do I get videos to play on Firefox ?

Site News.com.au will never play videos. Always shows a black dot with white dots turning inside. I have the site settings Autoplay - allow audio and video. If I use any other browser, Edge,Safari Chrome etc, the videos play. I have tried turning on and off permissions, cleared cookies .. whatever... but I can never play a video on this site. Othersites play videos, utube , Al Jezeera, etc... Why and How do I get videos to play on Firefox ?
Aangehegde skermkiekies

All Replies (2)

Wesley Branton
Wesley Branton

Gekose oplossing

I think this issue might actually be related to the Enhanced Tracking Protection (ETP) settings, not the autoplay blocking feature. If I set the ETP settings to Strict, I get the same issue because something related to video playback gets blocked.

Try disabling ETP on that website and see if that corrects the issue.

Hope this helps.

Greg
Greg Vraag-eienaar

Thanks Wesley. Hard to know how all these options interrelate but it works now, so that helps me a lot ;)