Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox lockwise not installing

  • 3 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur cor-el

more options

I tried to use firefox lockwise feature for web using the website link, but after downloading the file at the end it says add-on could not installed due to connection failure.

I tried to use firefox lockwise feature for web using the website link, but after downloading the file at the end it says add-on could not installed due to connection failure.

All Replies (3)

more options

Did you use the button on the Lockwise website?

You can try the link on the GitHub website under Assets: lockwise-signed.xpi

Note that Firefox 68 (currently Beta) will have Lockwise builtin, so you no longer will have to install the extension.


It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

but mostly other addons are downloading but this alone is causing trouble. anyway thanks for answering.

more options

Can you download the XPI file from the GitHub website via the above posted link and install the extension locally via the about:addons page?