An automatic update (60.0) erased my client folders and family folders - how do I recover them?
My OS is 64 bit Windows 7, The T'bird troubleshooting file shows it as an NT OS. I don't know if that contributed to the problem or not. The update was for release 60.0. It was a 32 bit version. Maybe it always was 32 bit, I don't recall.
As far as I know, upon an update being available, I was to notified and asked if I wanted to install it (manually, NOT automatically).
Kaspersky Internet Security (program) flashed the update notification and I think was responsible for installing the update automatically. But, I don't to get involved in a finger pointing argument,
Just tell me how to get the files back. I have to have them for all of my work - I'm an Architect, and for my family records.
Gewysig op deur Wayne Mery
Gekose oplossing
G3arc said
My OS is 64 bit Windows 7, The T'bird troubleshooting file shows it as an NT OS. I don't know if that contributed to the problem or not. The update was for release 60.0. It was a 32 bit version. Maybe it always was 32 bit, I don't recall.
As far as I know, upon an update being available, I was to notified and asked if I wanted to install it (manually, NOT automatically).
Kaspersky Internet Security (program) flashed the update notification and I think was responsible for installing the update automatically. But, I don't to get involved in a finger pointing argument,
Just tell me how to get the files back. I have to have them for all of my work - I'm an Architect, and for my family records.
Please don't indent on this forum.
Try this: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
Lees dié antwoord in konteks 👍 1All Replies (2)
Gekose oplossing
G3arc said
My OS is 64 bit Windows 7, The T'bird troubleshooting file shows it as an NT OS. I don't know if that contributed to the problem or not. The update was for release 60.0. It was a 32 bit version. Maybe it always was 32 bit, I don't recall.
As far as I know, upon an update being available, I was to notified and asked if I wanted to install it (manually, NOT automatically).
Kaspersky Internet Security (program) flashed the update notification and I think was responsible for installing the update automatically. But, I don't to get involved in a finger pointing argument,
Just tell me how to get the files back. I have to have them for all of my work - I'm an Architect, and for my family records.
Please don't indent on this forum.
Try this: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
Gewysig op deur Zenos
Got it. Thanks.