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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode.

bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode. bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

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bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914 Signature: RtlFreeHeap | CDeviceCollection<T>::Release

amdihk32.dll = Advanced Micro Devices, Inc. = AMD DVR Component

atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver

atidxx32.dll = Advanced Micro Devices


Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/