Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 55 causes annoying distortion and noise in all audio system for Ubuntu

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur Paul

more options

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse

FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

All Replies (1)

more options

Hi

I am a Ubuntu user myself and have experienced the same issue with audio over the web.

One thing I do when that happens is close a few tabs and reduce down the amount of web content I am viewing. Restarting the media then seems to clear up the "static" type noise and everything is fine.

I do not think that this is a Firefox issue and you may want to consult one of the (really helpful) Ubuntu support channels. You can find details of these here.

I hope this helps.