Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

remove password requirement to open email account

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur user1121639

more options

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All Replies (1)

more options

It is unclear what you need help with right now.

To work Online: Thunderbird menu: File: Offline: Un-check "Work Offline" (See snip below)

Clear saved passwords in Thunderbird: Thunderbird menu: Tools: Options: Security: Password tab: Click "Saved Password" button. Select the servers you are concerned with, and click the "Remove" button for each. Both the incoming and outgoing servers.

Then when you check e-mail next, it will ask for your password. Make sure you check-mark the box "Use Password Manager to remember this password". (See snip below)