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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I've just lost all of my emails and contacts. They were there an hour ago

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  • Laaste antwoord deur Matt

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Read my emails earlier, closed out. went to other sites. Went back Mozilla about an hour later and my in box was empty, and all contacts gone.

Read my emails earlier, closed out. went to other sites. Went back Mozilla about an hour later and my in box was empty, and all contacts gone.

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I don't understand what my "profile" is. The instructions were very confusing to me. Is there a simpler way to recover my lost emails and contacts? Is there a phone number to call so I can talk to a human to walk me through this?.

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marcuswelbypm said

I don't understand what my "profile" is. The instructions were very confusing to me. Is there a simpler way to recover my lost emails and contacts? Is there a phone number to call so I can talk to a human to walk me through this?.

I you are not sufficiently computer skilled to understand those instruction it is highly probably you need to take the device for professional attention.

Profile are explained here https://support.mozilla.org/en-US/kb/profiles-tb