Can't uninstall, reinstall or run firefox. It's stuck asking for reboot.
Dear Sir/Madam,
I am using Windows 10. Firefox doesn't start, reinstall or uninstall. It keeps asking for a system restart. I deleted files from program files, application data, but it didn't solve the problem. I don't have a restore point, so I can't make a system restore.
Could you please tell me which records should I remove from system registry or which files should I delete?
Best Regards,
YC
Gekose oplossing
Problem Solved:
Firefox was accidentally installed directly to Program Files (ex: D:\Program Files), not a subdirectory of it (ex: D:\Program Files\Mozilla Firefox). Removing some files in Program Files directory, which I believe they belong to Firefox installation has fixed the problem.
Lees dié antwoord in konteks 👍 0All Replies (2)
Gekose oplossing
Problem Solved:
Firefox was accidentally installed directly to Program Files (ex: D:\Program Files), not a subdirectory of it (ex: D:\Program Files\Mozilla Firefox). Removing some files in Program Files directory, which I believe they belong to Firefox installation has fixed the problem.
That was very good work. Well Done.