Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is a regular, monthly email suddenly marked as spam?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur NCjohnL

more options

I have been getting the same email from my gas company for about a year and a half; same subject line, same reply address. This month it's marked ***SPAM*** in the subject line. I never delete them so I can't imagine why this one has been marked as spam (no training). My ISP is the same and as far as I know I haven't changed anything in Thunderbird, except of course I update when I get a notice. (I'm on 38.3.0 on Windows 7 Home Premium.)

Or is that ***SPAM*** in the subject line coming from my Avast AV?

I have been getting the same email from my gas company for about a year and a half; same subject line, same reply address. This month it's marked ***SPAM*** in the subject line. I never delete them so I can't imagine why this one has been marked as spam (no training). My ISP is the same and as far as I know I haven't changed anything in Thunderbird, except of course I update when I get a notice. (I'm on 38.3.0 on Windows 7 Home Premium.) Or is that ***SPAM*** in the subject line coming from my Avast AV?

Gekose oplossing

It is not coming from Thunderbird. Thunderbird uses the word Junk and does not change subject lines.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

It is not coming from Thunderbird. Thunderbird uses the word Junk and does not change subject lines.

more options

Thanks a lot.