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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My phone is insanely slow.

  • 3 antwoorde
  • 7 hierdie probleem
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  • Laaste antwoord deur jesobreira

I'm on Boot2Gecko 2.5.0.0 on a Firefox Flame, and ever since I moved onto this particular flame (cracked screen on the old one) it has been crazy slow. Everything is slow. I can barely type -- it takes eons for each letter to appear on the screen.

I am not even sure how to troubleshoot this. Restarting the phone is no help -- I've had it for over a month and it has consistently been slow as molasses in wintertime.

Any tips on troubleshooting? My last Flame was fine until I cracked the screen.

I'm on Boot2Gecko 2.5.0.0 on a Firefox Flame, and ever since I moved onto this particular flame (cracked screen on the old one) it has been crazy slow. Everything is slow. I can barely type -- it takes eons for each letter to appear on the screen. I am not even sure how to troubleshoot this. Restarting the phone is no help -- I've had it for over a month and it has consistently been slow as molasses in wintertime. Any tips on troubleshooting? My last Flame was fine until I cracked the screen.

All Replies (3)

Which device? Which version of FFOS?

Flame running Boot2Gecko 2.5.0.0

Hi, amandabee!

It's really too weird, but we will do as much as possible to fix your issue!

First of all, could you tell us if a factory reset can fix this problem?

Please follow these steps to reset your device back to factory settings:

Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.

  1. Open the Settings App (small) Settings application.
  2. Tap on the Device Information button.
  3. Tap on the More Information button.
  4. Tap on the Reset phone button.
  5. Tap OK to reset your device.