Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
Solved In die argief

Why won't the compose window come up? (Write, Reply, Forward)

bduprey replied
bduprey

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!
Lees dié antwoord in konteks

Gekose oplossing

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.

All Replies (4)

Are you on version 38.2.0? If not, please update using Help | About and please tell us the results.

bduprey said

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Yes, I'm on v38.2.0. (BTW, Help-Release Notes and Help-About didn't display results -- but Help-Troubleshoot worked, fortunately!)

Gekose oplossing

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.