Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can send emails through Thunderbird but canNOT receive. I'll have get your answer through webmail.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

more options

LOOK!! To test, I sent a short email to myself to see if Thunderbird would receive it. It didn't, but the Dodo webmail picked it up. I'm sorry, but I can't be more explicit t4han that.

LOOK!! To test, I sent a short email to myself to see if Thunderbird would receive it. It didn't, but the Dodo webmail picked it up. I'm sorry, but I can't be more explicit t4han that.

All Replies (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?


Please post back with this information and any other questions you might have.