Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Suddenly today I cannot open message in new window, tabs ONLY

  • 7 antwoorde
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur Banjo

more options

I normally open email in separate window with double click. Today it will not open. Context menu item "Open message in New Window" also does nothing. Only way I can get message open is Context menu item "Open message in New Tab." Version 24.6.0 Windows 7(64 bit).

I normally open email in separate window with double click. Today it will not open. Context menu item "Open message in New Window" also does nothing. Only way I can get message open is Context menu item "Open message in New Tab." Version 24.6.0 Windows 7(64 bit).

Gekose oplossing

From the menu .... Click Tools / Options... then the "Advanced" icon then the "Reading & Display" tab. Under the section that says "Open messages in:" select "A new message window". I had this same problem and found that mine was set to "A new tab". Now I have tried it several times under different email accouts and it is working fine. Ctrl-W will do the same if you have the message selected, but I prefer my to open in a new window on a double click. I use the preview pane for review, but if I intend to do something with the message, I prefer it in a new window. I hope this helps.

Lees dié antwoord in konteks 👍 1

All Replies (7)

more options

have you rebooted your computer? If no do so.

more options

Now I'm even more confused! I rebooted and it worked--ONCE!

I opened message just fine, read it, closed it, tried to open another one, back to new tab only.

more options

I have reinstalled Thunderbird. I get the same result as rebooting. ---I can open one message into a new window, but once I close that message, I can only open messages in "NEW TAB" not "NEW WINDOW"

Any ideas? Option for opening new messages is set on "NEW WINDOW"

more options

Don't have this problem at home, am not aware of any significant differences between setups.

more options

set Thunderbird to use tabs,,,, then change it back to a windows. I have seen occasions when the setting to user interface shows does not reflect the true state of affairs. Like it need to be reset to get the message.

Your could try restarting from the help menu with addons disabled. See if it is one of them causing issues. (quite possible)

more options

It was add-ins--Not sure which one there were about eight that I saw no reason to have active so I deleted them. Now it works. The addins that i need apparently did not cause the problem as they are still active.

more options

Gekose oplossing

From the menu .... Click Tools / Options... then the "Advanced" icon then the "Reading & Display" tab. Under the section that says "Open messages in:" select "A new message window". I had this same problem and found that mine was set to "A new tab". Now I have tried it several times under different email accouts and it is working fine. Ctrl-W will do the same if you have the message selected, but I prefer my to open in a new window on a double click. I use the preview pane for review, but if I intend to do something with the message, I prefer it in a new window. I hope this helps.