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Buddy Program - Knowledge base overview

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Our buddy program helps new contributors. This article walks them through teaching the knowledge base.
Our buddy program helps new contributors. This article walks them through teaching the knowledge base.

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__TOC__ =Summary= This article is to help buddies teach their trainees how to work with the Knowledge base in a structured, efficient manner. Below is a checklist which buddies should cover with their trainees and some links that buddies can give to their trainees or use themselves. =Checklist= This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee. * Navigating the knowledge base * Using the article editor * Basic markup * Uploading images and video * How to structure an article * Using templates * Editing article descriptions * Creating a new article =Useful links= Below are links you may find useful to you or your trainee. * [https://support.mozilla.org/kb/improve-knowledge-base Getting Started with the Knowledge Base] * [https://support.mozilla.org/kb/documentation-statusboard Documentation statusboard] * [https://support.mozilla.org/kb/markup-cheat-sheet Markup cheat sheet] * [https://support.mozilla.org/contributors/need-changes Articles that need to be updated]
__TOC__ =Summary= This article is to help buddies teach their trainees how to work with the Knowledge base in a structured, efficient manner. Below is a checklist which buddies should cover with their trainees and some links that buddies can give to their trainees or use themselves. =Checklist= This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee. * Navigating the knowledge base * Using the article editor * Basic markup * Uploading images and video * How to structure an article * Using templates * Editing article descriptions * Creating a new article =Useful links= Below are links that may be useful to you or your trainee. * [https://support.mozilla.org/kb/improve-knowledge-base Getting Started with the Knowledge Base] * [https://support.mozilla.org/kb/documentation-statusboard Documentation statusboard] * [https://support.mozilla.org/kb/markup-cheat-sheet Markup cheat sheet] * [https://support.mozilla.org/contributors/need-changes Articles that need to be updated]

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