Showing questions for topic:

Unknown folder. Can I delete it?

I found a folder on my desktop entitled Old Firefox data. It contains a folder entitled 3h0lsis5.default-release. It's almost 900 MB. Do I need this folder? Or can I dele… (funda kabanzi)

I found a folder on my desktop entitled Old Firefox data. It contains a folder entitled 3h0lsis5.default-release. It's almost 900 MB. Do I need this folder? Or can I delete it? Thanks in advance.

Okugcinwe kunqolobane 1 390

Is it possible to sync TabGroups to another device

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to a… (funda kabanzi)

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to access created groups on my private Macbook to my work Windows Firefox.

thanx for any reply

Solved Okugcinwe kunqolobane 2 419

Bookmarks disapered and cannot appear to be recoverable.

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked. Carlton Carr [edited email and phone#'s from public support fo… (funda kabanzi)

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked.

Carlton Carr [edited email and phone#'s from public support forum]

Okugcinwe kunqolobane 3 220

Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (funda kabanzi)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

Solved Okugcinwe kunqolobane 1 220

does not sync

I have the following problem and situation: I reinstalled Windows and did not write down the password for the Firefox account, and after logging in I restored the passwor… (funda kabanzi)

I have the following problem and situation: I reinstalled Windows and did not write down the password for the Firefox account, and after logging in I restored the password, but it feels like my account has been re-registered, all saved tabs and passwords do not appear, but at the same time there is only one email that was used for synchronization and logging into the Firefox account. this email you can also contact through it: [email address]

Okugcinwe kunqolobane 1 170

Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I thi… (funda kabanzi)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Solved Okugcinwe kunqolobane 3 269

Nonsensical instructions trying to sync phone to desktop!?

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that t… (funda kabanzi)

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that there is NO Sync & Save Data to tap on anywhere in Firefox mobile after hitting the menu dots??.. and i mean ANYWHERE in the menu, or settings or account (of course there is the ususl Syncronise Now option in the account.

So just where is this Sync & Save Data i would lobe to know, nevermind how am i supposed to pair my devices when theres no clear way to access this and the associated QR code?

Totally frustrating, I've never understood these instructions with no outcome possible.

Okugcinwe kunqolobane 1 369

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (funda kabanzi)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Okugcinwe kunqolobane 16 288

latest update

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my… (funda kabanzi)

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

Okugcinwe kunqolobane 3 119

Multi-account

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их был… (funda kabanzi)

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны

Okugcinwe kunqolobane 1 160

sync not working

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has f… (funda kabanzi)

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

Okugcinwe kunqolobane 1 220