Yonke imikhiqizo Community Forum

Hello, dear devs! I've discovered that i have 2 accounts. And i have a question: can i merge accounts? Take all the data from 2nd and merge with 1st. And also can i change default email? And how to change the region of my account because i have moved from Russia and want to use your VPN

When I have "Clear cookies and site data every time you close Firefox" option checked, does that also clear the sites that I have added to the "Manage exceptions" option? I had added a few sites to that dialog box and clicked "save changes" and the next time I launched Firefox ans went to add a site to the exception that list was blank. Why? Is having the "Clear cookies and site data every time you close Firefox" option set also clear that exceptions list when Firefox closes?

How would I set up Firefox to clear all the cookies except for the sites I had put into the "Manage exceptions" dialog box?

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile settings. For example, I have a couple websites that I list in the exceptions to not have Firefox clear the cookies, and I additionally have the clear cookies and site data check box enabled so that every other website I visit clears upon exiting. This is the setting combination I have utilized for years to keep the cookies from only 2 websites and clear out everything else.

On one of my computers, I'm able to add the exception, and as long as I do not close Firefox, the website exception settings stick. However, as soon as I exit Firefox, and open it back up, the settings clear themselves again, and I have to manually enter the exceptions again. This is very frustrating because one of the sites that I keep the cookies on the exception list has multiple different logins saved so that I don't have to manually re-login to every time I open Firefox.

I have attempted a refresh, and that did not fix the problem. I have fully uninstalled Firefox, manually deleted the %APPDATA%\Mozilla\ folder contents, reinstalled foxfire and this too does not fix the problem.

The weirdest part of this whole issue is my laptop, does not have this problem and the exceptions are sticking so I know that this setting combo works. Additionally, I have tried unchecking the clear cookies and site data box and this too is not allowing the exceptions to stick.

I have also tried re-syncing my account to pull the settings from my laptop and this too is not working.

This experience is on Firefox 157.0.1 (64-bit), Windows 11 Pro 26H2

Thanks for your time and please advise as to how to fix.

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything on my profile, and my Forefox is up to date, so it's nothing to do with me.

Suddenly was unable to send mail on either of my laptops. I have uninstall and reinstalled Thunderbird and windows. All of the SMTP setting are correct. I have tried different combinations of settings but no luck. I have tried every fix on the internet. I am using Spectrum (TWC) for internet. I talked to them but got nowhere. I've used Thunderbird for years and have donated to keep it going. I really like it and don't want to change. Hope you have a way to get me going again. Thanks, Mike

My two Optimum email accounts (POP3) stopped sending messages. See attached error message. They are still working on a different computer with the exact same settings and Thunderbird version (Windows 10 on both too). I also have Outlook and Gmail accounts all still sending fine. Sending from troubleshooting mode and clearing the startup cache didn't help. Any clues what I can try?

Last week or so, my spellchecker stopped responding, with a message that my free trial period had expired. I had no expectation of a trial period. how can I re-enable a UK style dictionary spellchecker please.

my email was previously provided by internode, which stopped. I transferred to the messenger co keeping my email address [redacted]@internode.on.net. However when I activate thunderbird I get a drop down box saying

mail.internode.on.net with username [redacted] failed

I used the option of "cancel" and things worked ok

Each time I open Thunderbird I get the same drop down etc

It is anoying

Does this make sense?

Thanks PIL

In thunderbird I'm getting the "Help Keep Thunderbird Alive" page, when I click the link it opens the same page (https://updates.thunderbird.net/en-US/thunderbird/140.0/nov25c/donate/?form=nov25&utm_content=cta_c&utm_source=in_app&utm_medium=desktop&utm_campaign=nov25_appeal) in the browser. The click to donate button there just opens the same page again and there's no option to donate. The page has a notification that "an extension might be blocking our donation platform" but disabling ublock on the page does not change anything.

Do you have a working donation page anywhere?

Hello, needed to change 2FA. As the related popup mentioned, a security code was sent to my primary email to be entered within a couple of minutes. However, it wasn't sent to the primary email, but instead to the secondary email. I used the code sent the secondary email, so the process worked in the end, but only because I had noticed that a new Mozilla mail had arrived at my secondary email. If I had not noticed, the time limit had passed, and I had not been able to update my 2FA. Please kindly advice Greetings

I have tried various suggestions, but they all seem to send me to menu options that just do not exist.This is a really old problem and I can't understand why it has never been properly addressed.

Automatic spacing is pretty much universally not standard (It does not occur here.)

So how do I stop auto/double spacing when composing a message, please?

Hello Mozilla Accounts Support,

I’m having trouble signing in to my Mozilla account because I’m not receiving the two-factor authentication code. Two-step authentication is enabled on my account, but the code I need to complete sign-in is not arriving.

Could you please help me regain access to my account or advise me on the appropriate recovery steps?

Ntnt Thank you for your help.

Kind regards

Christopher Newey [redacted phone# from community support forum]

The functionality of the addressbook is very frustrating to me.

I have about 1000 contacts in my addressbook, which I'd love to sort into groups. And when writing an email to a certain group, I would like to display the list of that group in the sidebar of the Email. However, this is only possible when I make a new addressbook for each group, because only addressbooks are displayed as a list with all the contacts contained.

Now most of my contacts are in several different groups/addressbooks (for example, "Steve" is in my "hiking" group and also in my "work" and "neighborhood" group). However, one contact can only be in one addressbook. Meaning if I want to add Steve to the different groups/addressbooks, I have to copy his contacts three times to be able to put him in the three different groups/addressbooks. Doing this for all the contacts I have, it would get cluttered very much, very soon. Which I find super frustrating because it can get very confusing and it just seems so unneccessary. The other frustrating thing about this is, you can't just copy a contact, but you have to create a contact manually each time or via the "save email" button in received emails. But the latter can also be confusing because the format of the saved contact can vary; Steve can either be "Steve Smith" one time, but also "NameIThoughtWasCoolWhenIwas12@narf.org" another time.

What I'd love to have is ONE profile for each contact where I can put in all the information I have/need/want and that profile can be part of several different groups. If a contact has more than one email in their profile (i.e. privat, work), I'd ideally be able to attach one email to one group and another email to a different group. And obviously, the group can also be displayed as a list in the sidebar while writing an email (just like addressbooks are now).

I don't know how it can be implemented (keywords, tags?), but it would be great if it was possible.

I also don't know if it is possible already and I'm just to slow to get it. So if anyone knows a) how to add a contact to several addressbooks without having to copy the contact each time or b) how to display a mailing list as a list in the sidebar, I'm all ears.

About a week or so ago my Win11 laptop stopped downloading my emails reliably. When I open Thunderbird it goes to the server and then to the server inbox and then closes down. This happens most of the time. Occasionally it randomly will download all of the emails accumulated that it had not downloaded before although I haven't done anything differently that I'm aware of. I use Network Solutions to host the email server. I called Network Solutions and they could see nothing wrong. The only thing I see that was not happening before is that I am getting an inordinate number of threat Mcafee popups that I can't seem to stop. I don't know if this has anything to do with it. This has been incredibly frustrating because I don't know what to do. Any help is more than appreciated! It says Thunderbird is up to date and I think the version is 153.6.0esr(64Bit)

Guten Tag Datei verschwindet nach schließen der Webseite. Windows aktuell, Firefox aktuell. Es passiert nicht auf allen Seiten, aber diese habe ich nachvollzogen. Wenn ich auf https://www.aurena.at/ gehe und mir eine Rechnung abspeichere, kann ich sie im Ordner sehen. Beim schließen der Webseite verschwindet die Rechnung. Wenn ich die Rechnung öffne und dann die Webseite schließe bleibt sie da. Das unangenehme ist das es nicht immer passiert. Mit freundlichen Grüßen Johann Zöhrer