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Thunderbird 102.0 corrupts emails

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB wa… (funda kabanzi)

I upgraded to TB 102.0 today. After I checked my settings and updated my plugins, it seemed to be working fine. However, later in the day I noticed a message that TB was downloading about 880 messages in my main inbox. Of course, there are not nearly that many new messages. I searched and did not notice any new emails in the listing. However, I found that two recent messages had been corrupted in some way. I enclosed an image. When I open the message, there is not even the normal header with the different choices. There is just what appears to be a bunch of information that has been mushed together in place of this email. I found two emails like that. I right clicked on the two, and deleted the corrupted messages. Then I compacted files. For a moment, things seemed OK. Some other emails near those that would not display worked again. However, shortly after I did another compact folders, I got the same message -- downloading the same 880 emails. Now I have two new messages corrupted.

Please help! I have no idea how to stop this corruption. This account is hosted on Google Workspace. I have it set to sync only the last 90 days of messages.

Asked by Mark Lang 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Thunderbird Menu Options missing

I have no usable Menu options at the top of the Thunderbird email screen. I hit a wrong key yesterday and things such as Write, Reply, Print, Send, Delete, Junk, etc. ha… (funda kabanzi)

I have no usable Menu options at the top of the Thunderbird email screen. I hit a wrong key yesterday and things such as Write, Reply, Print, Send, Delete, Junk, etc. have disappeared. I read some possible things to help but I do not have III on the upper right of my screen and pressing Alt when opening Thunderbird also does not work. HELP!

Asked by kathynez 1 unyaka odlule

Answered by kathynez 1 unyaka odlule

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Messages won't download on one email account since 115 update

Hi, I am a longtime Thunderbird user. I have 3 email accounts that I check via Thunderbird. I am having issues on just one of those accounts since the 115 Supernova u… (funda kabanzi)

Hi,

I am a longtime Thunderbird user. I have 3 email accounts that I check via Thunderbird. I am having issues on just one of those accounts since the 115 Supernova update. I see the message "checking inbox for new messages" but they are not downloading. I have ATT email through Yahoo, and I can log into Yahoo Mail (webmail) and see the messages there ... they suddenly are just not downloading to Thunderbird.

I have tried:

compacting folders Thunderbird safe mode Windows safe mode with networking turning my antivirus off temporarily moving all emails in that account Inbox to a backup folder

I'm frustrated and need to download mail - can you please help me?! Thanks!

Asked by glindathegood 8 izinyanga ezidlule

Last reply by Roland Tanglao 7 izinyanga ezidlule

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Microsoft 365 SMTP server intermittently rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (funda kabanzi)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Asked by lesrose1959 1 unyaka odlule

Answered by gp 1 unyaka odlule

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disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (funda kabanzi)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 8 izinyanga ezidlule

Last reply by Nick At Night 2 izinyanga ezidlule

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How to restore a removed account in Thunderbird

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby lo… (funda kabanzi)

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby losing all mails and folders including my customer database, which leaves me feeling bereft.

Looking at similar questions it seems that it is possible to restore the lost mails and folders but unfortunately I am not that savy with this stuff and find it all rather difficult and scary.

Are there any step by step instructions on how I can restore my account or simply get access to my lost mails and folders ?

Thank you very much for any assistance.

Ray

Asked by flynnboy 1 unyaka odlule

Answered by flynnboy 1 unyaka odlule

The size and content of the profiles file

Can anyone let me know the 'shape' of a correct profiles file. I have a relatively small number of emails in the system (perhaps 1000 or so??) but my profiles file is a g… (funda kabanzi)

Can anyone let me know the 'shape' of a correct profiles file. I have a relatively small number of emails in the system (perhaps 1000 or so??) but my profiles file is a gigantic 4.5Gby with 63k files in 83 folders. I feel this can't be right. There are hundrends of 'mini files' that are meaningless to me. This large file seems to be giving Tundebird indegestion at times when it says that it can't transfer a file from one folder to aother. I guess I could scrap it and start again but that would obviously mean l lose all my emails and addresses. Is there any way to 'clean' the profiles file and reduce the size. The compact facility doesn't seem to do this for me.

Thanks, Terry

Asked by registration33 5 izinyanga ezidlule

Last reply by registration33 4 izinyanga ezidlule

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Recently changed hosts and now I have TWO mailboxes in Thunderbird

Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nil… (funda kabanzi)

Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nilgaut.o2switch.net All mails are going into the latter and this is NOT the one I want. If I look at 'settings' for raysloan.com at the top it says 'The following is a special account. There are no identities associated with it - account name ray@raysloan.com' !?

Please see the screen shots attached.

I am terrified of trying anything for fear of losing important mails. The last time something similar happened I lost all of my client information ! How can I get my primary mailbox back as my default mailbox and get rid of the ray@nilgaut.o2switch.net without losing mails ?

Thanks very much for any help.

Asked by flynnboy 1 unyaka odlule

Answered by flynnboy 1 unyaka odlule

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Thunderbird not asking for password, can't get mail

Tonight I accidentally mistyped my password upon starting Thunderbird, so I chose "enter new password" and retyped it correctly. But now it won't download my mail, and I… (funda kabanzi)

Tonight I accidentally mistyped my password upon starting Thunderbird, so I chose "enter new password" and retyped it correctly. But now it won't download my mail, and I can't find any way to try entering the password again. (My password is not saved.) When I click "Get messages" the blue progress bar flickers at the bottom of the screen briefly but the Activity Manager remains blank. No mail is downloaded and there are no progress messages. There is also a small "null" note at bottom left, not sure whether that's related.

I have tried restarting Thunderbird several times, and restarting my computer entirely. No difference. I went into Settings / Privacy and Security and confirmed that there is no password saved. None of the settings have been changed. But I'm not getting an error message when I try to download mail, it's not doing anything at all (aside from the brief flicker of the progress bar).

I tried sending a test message and got the error "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.theworld.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But none of my settings have changed. I can access my mail via web server so there isn't a problem with the ISP. But answering mail that way is really clumsy and time-consuming. I need my Thunderbird!

I am using Thunderbird 102.12.0 with Windows 10 Pro. I have been a happy Thunderbird user for many years (since 2015 I think) and have never encountered this problem before. I really hope you can tell me how to solve it, I am aware of several time-sensitive messages in my mailbox and I can't download anything. Thanks very much for your time!

Asked by elkatd 1 unyaka odlule

Answered by Toad-Hall 12 izinyanga ezidlule

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Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (funda kabanzi)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 2 iminyaka edlule

Last reply by Toad-Hall 1 unyaka odlule

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Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (funda kabanzi)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 11 izinyanga ezidlule

Answered by david 11 izinyanga ezidlule

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MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working - related to icloud?

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (funda kabanzi)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 8 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

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Can't send email after every new version of thunderbird downloaded

Every time I download new version of thunderbird I suddenly cannot send emails, I can receive fine. It's so maddening ughh Once this happens I spend many hours searching … (funda kabanzi)

Every time I download new version of thunderbird I suddenly cannot send emails, I can receive fine. It's so maddening ughh Once this happens I spend many hours searching support and it takes forever to find the answer. Some times it's a simple server setting change is the fix or adding @.... after the username but now this is not working

Please please help

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4003a.ext.cloudfilter.net cmsmtp 138.199.21.216 is listed on Cloudmark CSI-Global. Please visit:// https AUP#IPBL100

My settings are: SMTP port 587 starttls normal password

Server serrings pop.shaw.ca port 995 ssl/tls normal password

Many thanks in advance

Asked by glassmancanada 1 unyaka odlule

Last reply by glassmancanada 1 unyaka odlule

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Need help restoring messages missing after profile creation/deletion

Last night I created a new profile in an attempt to fix a problem with downloading mail. (It turned out to be on the ISP's end.) Tonight I briefly opened two copies of … (funda kabanzi)

Last night I created a new profile in an attempt to fix a problem with downloading mail. (It turned out to be on the ISP's end.) Tonight I briefly opened two copies of Thunderbird, one with the old/original profile and one with the new profile, to make sure the download would work. I was able to download my new mail to the original profile, so I moved last night's mail from the new inbox to my original inbox in the new profile, and then deleted the new profile since I don't need it. But now the past six months' worth of mail is missing from both my inbox and my sent folder! They both jump from June 13 to yesterday. I noticed it when I had the two copies open next to each other (those messages were missing in both copies), but thought maybe it was a merge problem and hoped they would be restored when I deleted the second profile. But they weren't. I absolutely did not delete all those messages and many of them are really important. Where did they go and how can I get them back? Help!!!

p.s. Sadly I haven't backed up in a while... :-(

Asked by elkatd 6 izinyanga ezidlule

Answered by david 5 izinyanga ezidlule

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Server settings for TLS 1.2.

In very simple terms, plz, my mail comes thru AOL to TBird. Changing Outgoing/Incoming settings for TLS 1.2, where do I make the changes, in AOL or TBird, or both? Curr… (funda kabanzi)

In very simple terms, plz, my mail comes thru AOL to TBird. Changing Outgoing/Incoming settings for TLS 1.2, where do I make the changes, in AOL or TBird, or both? Currently the settings were picked up by TBird when I installed it in 2020. On TBird they all include the name AOL. (I get mixed up with words like 3rd party and email client) Thank you

Asked by Annette 1 unyaka odlule

Last reply by Annette 1 unyaka odlule