Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (funda kabanzi)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

Asked by julius.sax 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Firefox Sync stuck "Syncing"

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuc… (funda kabanzi)

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

Asked by firefox3103 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (funda kabanzi)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 5 izinyanga ezidlule

Last reply by TechHorse 5 izinyanga ezidlule

Tabs from another device

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu… (funda kabanzi)

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.

Asked by pt7934 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmar… (funda kabanzi)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by FlightlessChicken 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

I can not sync my firefox for android after I changed my password

Hi, I changed my password in my Mozilla account and now I can no longer sync my firefox for android. I scan the QR code and on my android screen proceeded normal and as… (funda kabanzi)

Hi,

I changed my password in my Mozilla account and now I can no longer sync my firefox for android.

I scan the QR code and on my android screen proceeded normal and asking me to confirm but in my desktop I get an error.

"General application error Something went wrong. Try again later."

I also tried in safe mode with no luck.

What to do now?

Asked by Michalis 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (funda kabanzi)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Two laptops using Firefox - goal is to use one set of Firefox tabs - how?

Dear Support, I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on lapto… (funda kabanzi)

Dear Support,

I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on laptop 1. and if laptop 2 was last used, then when open laptop 1, it shows me Firefox on laptop 2.

currently it is separate and unique instances.

how do i automate the sync?

thanks, Nicholas

Asked by Nicholas Poole 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Browser Backup

Is 'Sync Firefox data' a way to 'back-up' your browser? (ie: Can I retrieve all my urls even if I change my iMac (etc) to a later one?) Is 'Sync Firefox data' the way to… (funda kabanzi)

Is 'Sync Firefox data' a way to 'back-up' your browser?

(ie: Can I retrieve all my urls even if I change my iMac (etc) to a later one?) Is 'Sync Firefox data' the way to do this?

Thank you.

Asked by Girly Brains 2 izinyanga ezidlule

Last reply by James (On Leave) 2 izinyanga ezidlule

Lost all tabs after factory reset on phone

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way… (funda kabanzi)

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way to get them back? And if not, any way to prevent this in the future? (I did look into my history, there are no previous tabs closed)

Thank you in advance!

Asked by asgn98 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (funda kabanzi)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Asked by jjlv 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule