I-Firefox Community Forum

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Hi, i downloaded the recent update on 6th March, and it wiped out all my saved passwords along with the password manager, so i had to fill in the details for each visit and to each site i visited. Fortunately i did a system restore to a previous date and got all the details back, the firefox update returned but i cancelled it this time, Are you aware of this and if so are you correcting it, thanks, Malcolm.

Dear Firefox Support Team,

I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map error when attempting to log in using the Windows Hello PIN code.

The specific error message is as follows: Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://23234j35k5j439434932u2j32l/css/biometrics.css Source Map URL: biometrics.css.map

I have already contacted NordPass support, but unfortunately, I have not received a resolution. I am hoping that your team can investigate and address this issue.

Please let me know if you need any additional details.

Best regards, Alexander

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

Hello,

When I attempt to open Firefox, I am getting a pop-up screen saying:

135.0.1 not compatible with min version >= 135.0 max version <=135.0

Also, I am being advised to reinstall Firefox. Do I need to uninstall Firefox first?

Windows10, Dell Laptop

Thank you,

Petrik

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

bold textno connection to youtube, thunderbird, firefox AND MY ROUTER! microsoft edge works.

Software is Preventing Firefox From Safely Connecting to This Site

news.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Private Internet Access, which is either software on your computer or your network.

What can you do about it?

news.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

   If your antivirus software includes a feature that scans encrypted connections (often called “web scanning” or “https scanning”), you can disable that feature. If that doesn’t work, you can remove and reinstall the antivirus software.
   If you are on a corporate network, you can contact your IT department.
   If you are not familiar with Private Internet Access, then this could be an attack, and there is nothing you can do to access the site.

Secure Connection Failed

An error occurred during a connection to twms.dc3n.navy.mil. The Certifying Authority for this certificate is not permitted to issue a certificate with this name.

Error code: SEC_ERROR_CERT_NOT_IN_NAME_SPACE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amount. I have included a screenshot of the tasks that appear. When I try to delete these, they reappear. I have tried various online solutions such as uninstalling and reinstalling, and checking various settings. It is affecting my computer's performance and I am not sure how to solve this. Thank you!

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

This website has always opened in Firefox until the last couple of weeks https://www.tvinsider.com/tv-listings/?codeword=highwaypatrol