• Okugcinwe kunqolobane

Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (funda kabanzi)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 1 unyaka odlule

Last reply by Anton 1 unyaka odlule

Update available remains on screen for linux

While using Debian 12 on two workstations running version 136 the "update available" would appear on the screen and remain on the screen with no option to update or cance… (funda kabanzi)

While using Debian 12 on two workstations running version 136 the "update available" would appear on the screen and remain on the screen with no option to update or cancel.

Because this happened on 2 Debian 12 workstations, i would like to know if this is a known problem as I updated 139.01 an the issue continues.

You will noticed in the screen capture update available has no options other than "learn more"

Asked by burjet 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

Youtube connection not working

For about the past 24 hours when I go to youtube to check out a video - nothing works? I clicked on a video to play, got the sound and no picture. I closed out my brow… (funda kabanzi)

For about the past 24 hours when I go to youtube to check out a video - nothing works? I clicked on a video to play, got the sound and no picture. I closed out my browser and I kept getting the audio of the video and had to shut down my computer to stop it. Now when I go to a video nothing works. My cursor disappears when I go to chick on the video and I have to move it off to the side just to see my cursor.

I also use a service (VidIQ) that helps me see the tags on the right hand side of my screen for a video and the channel so that I can compare those tags to my videos that I am uploading.   Now that never load just a spinning dial or object like it is stuck.

I hope that you can get this fixed soon or let me know if there is something that I must do at my end.

Thank you,

Johnny Dunn

Asked by johnroby 3 emasontweni adlule

  • Kusonjululiwe

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (funda kabanzi)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Asked by stockster23 2 emasontweni adlule

Answered by Denys 2 emasontweni adlule

  • Ikhiyiwe

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (funda kabanzi)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 2 emasontweni adlule

Last reply by Kiki 2 emasontweni adlule

Remove restriction

I need verification link to remove restriction and access my account again while I lost it due to unauthorized access before one week.

Asked by Sabonsa Regasa 3 emasontweni adlule

Browser fingerprinting via WebAssembly

Hi, I already know that Firefox, especially LibreWolf, is probably the best browser along with TOR and Brave about protecting against fingerprinting. However, after readi… (funda kabanzi)

Hi, I already know that Firefox, especially LibreWolf, is probably the best browser along with TOR and Brave about protecting against fingerprinting. However, after reading this paper https://arxiv.org/abs/2506.00719 about browser fingerprinting via WebAssembly I am wondering if and how Firefox, LibreWolf, can protect us against it. I already read this https://support.mozilla.org/en-US/kb/firefox-protection-against-fingerprinting, but I could not find any reference to such protection. Thank you

Asked by alfredo.nodo 3 emasontweni adlule

  • Kusonjululiwe

Password Manager on Win 11

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do… (funda kabanzi)

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do I disable this "feature"?

Asked by daelin 3 emasontweni adlule

Answered by Denys 2 emasontweni adlule

  • Kusonjululiwe

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I us… (funda kabanzi)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Asked by grn778 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Okugcinwe kunqolobane

Having issues with this solution: media.hardwaremediakeys.enabled = false

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can… (funda kabanzi)

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can type stuff or make changes as I follow along tutorials. Each and every time I hit pause/play this popup appears in the top-left of my leftmost screen showing a picture of the video that I have open (why this redundancy....I have it full screen already on screen), it shows a huge title of the vid (again with the redundancy I don't need another title of a vid that I am watching to keep appearing), it shows a rewind/play/fast forward which is really really poorly thought out.........we have those keys on our keyboard this just is more stuff blocking our view. All of these things block out the top left stuff in my window (file/edit/asset/window/tools/help)...its so large it blocks out all tabs open in this window...its so large it even blocks out part of my viewport and other areas in that vicinity. Now all of these things it blocks out are important and I need to use them. When I pause vid I am immediately needing to use things in this space. This pop up however just sits there...you can't click it or do anything to get rid of it...it provides NO useful info...it forces you to keep stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...Yes this is exactly how it feels when using it.

Then you turn it off using the solution: media.hardwaremediakeys.enabled = false and your buttons also stop working. So now you cannot pause/play without mousing off screen to YouTube and manually restarting.

So my first and most important question is how to HIDE not disable the use of the buttons associated with this.

My second question that I really want to put in all caps with expletives and maybe copy and paste the question like 5000000 times so that the amount of frustration this causes on a constant basis with every workflow that I need to use vids as part of it...is WHYYYYY?!?!?!

Ait now that last bit was for flair but I'm not even really joking with that one.

Asked by Jacob L. 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

missing a line

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days… (funda kabanzi)

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days old. The top of the home page look different from what appears on my older desktop. How do I get the full line. Also the very top of the screen says file, edit, view,History, bookmarks, tool and help. I do i get these features?

Asked by kdbashkin 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule