I-Firefox Community Forum

hello, I've was using Mozilla built in VPN for a long time now and it was incredible! but just a few minutes ago it stopped working for me. i never had this problem. in the error is says "local laws limit where you can use VPN". i don't understand why all of the sudden this error has appear for me when i haven't changes my location or wifi.

hi im reaching to you from Iran, you recently removed our access to your built-in VPN which we, as Iranian people are in dire need of free access to internet so here i am asking you, please reconsider about we using your VPN we are in need of something like this. with high regards.

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything on my profile, and my Forefox is up to date, so it's nothing to do with me.

Hello Mozilla Support Team,

I'm experiencing an issue with Firefox's built-in VPN.

The VPN was working perfectly until a few minutes ago, when it suddenly stopped connecting and displayed the following error:

"Couldn't connect to VPN."

After that, the VPN panel started showing the "Get started" page again. Whenever I click the button and sign in with my Mozilla account, my email is successfully verified, but I'm redirected to the same page.

Here are some details:

Firefox version: 159.0.1

Mozilla account sign-in: Successful

Regular internet connection: Working normally

Enterprise Policies: Inactive

Signing out and signing back in: Didn't solve the issue

Could you please investigate whether this is an account authorization issue or a problem with the VPN service?

Thank you for your help.

My bookmarks and passwords have again been deleted. I can restore the bookmarks but not the passwords. Why is this happening over and over again? Really getting tired of this happening.

Just in the past few days, Firefox is useless. Cannot access pages. I have not made any changes. Whatever you changed in Firefox screwed everything up. Links give error message. Your links give the same error. I've had to switch to MS Edge do do anything on my computer. Firefox blocked my online banking. Firefox blocked my VOIP phone app. Firefox is keeping me from opening emails.

Hi. My normal laptop (Lenovo, Win. 11, Firefox) has been getting fixed, so I am on my old laptop (Dell, Win. 10, Firefox) which I updated my Win. 10 with the extension (this laptop cannot get Win. 11) and now my current passwords saved in this laptop are not updated to the ones in my new laptop. How do I update the passwords in my old laptop to the ones in my new laptop--without having my new laptop here? I cannot get into my email without updating my passwords. Thank you!

Canadian provinces of BC, AB, and MB are all moving to new timezones on Nov 1, 2026.

Firefox still does not support any of the new timezones. This will break automatic timezone support for many applications, if not addressed immediately.

For the new timezone: Pacific Time (British Columbia): - Intl.DateTimeFormat().resolvedOptions().timeZone returns "Etc/GMT+8" instead of the expected value 'America/Vancouver' - new Date().getTimezoneOffset() returns 480 instead of the expected 420

There is only a few days left to address this issue. What is the rollout plan for the required updates?

Thanks.

Recently, i saw an ad for Firefox that said that now you guys have your own VPN, i downloaded it on my phone and it works just fine. Seeing that, i decided to use it on my PC too (Windows 11), that had Firefox installed but it wasnt being used. I logged in with the same account from my phone and did all the steps to set everything up, but the option to use the VPN just isnt there. I looked up what that could be but after following every step given, it seems everything is in order for it to work but it doesnt. My firefox is updated, im not part of any studies, my country is included in the VPN stuff, and theres no configuration stopping it from being able to work, so i dont understand whats going on. Ive used other VPNs on this PC a few times and it works. This is a bummer because the VPN was the only thing drawing me to this browser and this feature was marketed a lot on social media.

Firefox will not allow signin to OptumRx, a well known pharmaceutical supplier. Simply doesn't work with their system, which uses login.gov. When I tried with MS Edge, NO problem!

whrn I open Chrome, everything displayed is in a nice format. When I open Firefox it's doesn't fit right. I've tryed to change it but can't seem to make it right. Any help on this would be greatly appreciated.+ Thank you for your cooperation in advance.

GMB

why do i keep getting 429 errors when i am in Firefox browser and trey to post a question do i get 429 error i have refreshed firebox reinstalls tried a different profile and password and still got it i checked my newt work with Comcast nothing wrong there i have used te same windows explorer for ever so why now whats wrong how come it works here in Chrome but nor tin Firefox

when ever i try to turn on the vpn, it lets me get started and sign in, then it directs me to the vpn pop up in which im supposed to turn it on, but there is no button or switch to, it just has the same "get started" button

i uninstalled firefox and i notice that some mozilla folders are in appdata roaming or local folder and i can not delete them myself. can you fix the issue with uninstaller ? or can i delete them myself somehow ?

I was was reviewing my FF settings to help a friend mimic some of my privacy and autoplay options (including settings in about:config regarding animations, autoplay, media, video, etc), and without deliberately changing anything related to my cookies permissions, I somehow messed them up my daily logins. I clear cookies and browsing data when I close the browser, but allow a half-dozen trusted sites only to keep their cookies. Despite my best attempt to save them as exceptions under

Settings > Privacy and security > Browsing data > Manage exceptions

I now have to login every time. Trying to figure out what I changed--or a helpful cat may have changed while walking across the keyboard and interrupting--and how to change it back. I've been reviewing the support articles but can't find my answer.

FF 160.0b5, MacOS 26.7.1

I may be slow in responding because I'll be away from this computer for the rest of the day, but I really appreciate tips on how to navigate this again.