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Updates

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automa… (funda kabanzi)

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automatic updates. I want to control when it updates. I do not see this issue addressed anywhere. I have checked numerous times. Please help! My sincere thank you for your time and attention to my request for help. Sincerely, Nicolas

Asked by Nicolas 2 iminyaka edlule

Last reply by Agent virtuel 2 iminyaka edlule

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Transferring archived emails to new pc

We have recently purchased a new work pc and installed Thunderbird successfully. It happily shows our current emails inboxes and the contents. However it is vital that I … (funda kabanzi)

We have recently purchased a new work pc and installed Thunderbird successfully. It happily shows our current emails inboxes and the contents. However it is vital that I can still access old emails that have been archived on the old pc 'locally'. I have these saved in year folders, 2022, 2023 etc. The sheer size of these archives is causing me a headache, as I cannot see how to move them easily; 2023 alone is nearly 5GB! To give it some context, we are an engraving company and as part of the process we send and receive artwork files, hence the size of the folder. Customers return to us year on year and expect us to be able to recall what they used previously, or remember an email conversation of previous years. The minimum I need to keep is the 2023 email, but 2022 would be useful too. I have tried looking on Youtube, but all the videos there seem to be about moving the the 'live' emails rather than those than the archived folders saved on the pc. Any help on how to achieve this would be appreciated please.

Asked by ClassyGlass 2 iminyaka edlule

Last reply by Matt 2 iminyaka edlule

  • Okugcinwe kunqolobane

searching body of deleted emails

I can't select "body" to find messages that are in the deleted folder of thunderbird. I can select "body" for the inbox. Does anyone else see this? Is it a bug?

Asked by bjlockie 2 iminyaka edlule

Last reply by Matt 2 iminyaka edlule

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Not receiving any emails in one account

My wife and I each have an outlook account which we have used for many years. Both accounts are set up in the same way. Both accounts can send emails but only one ever r… (funda kabanzi)

My wife and I each have an outlook account which we have used for many years. Both accounts are set up in the same way. Both accounts can send emails but only one ever receives emails from the office365 server. Forwarded emails are received by both. 2-step authentication is switched on with both outlook accounts and outlook.com + 0ffice365.com + gmail.com noted as exceptions in the TB settings. I have looked at the TB profiles but find the detail to be beyond my understanding. In case the Microsoft account password was not recorded in TB correctly I changed the MS password and had to enter that new password the next time I logged in. It did not help. There are no error messages. The problem has been around for about 4 weeks. TB 115.8.1 is in use

Asked by Paul Harbottle 2 iminyaka edlule

Last reply by Paul Harbottle 2 iminyaka edlule

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Cannot set up gmail in 115.8.0

A completely fresh install of TB on Win 11 (on new machine - TB has not been installed on that machine before). I use "set up your existing email adress" and enter my val… (funda kabanzi)

A completely fresh install of TB on Win 11 (on new machine - TB has not been installed on that machine before). I use "set up your existing email adress" and enter my values for my gmail account. It says "Configuration found in Mozilla ISP database". I Press "Done" and it immediately comes up with the error message "Unable to log in at server. Probably wrong configuration, username or password.". I never get a pop-up allowing sign-in to Google.

On my old machine, having an older TB, I was connected to my gmail account (using OAuth authentication), so it is not a question of settings on the account. I have looked at all the suggestions I found by googling the problem and both cookies and JavaScript are enabled (I have literally not touched any settings, I attempt to set up this account on the first open of TB). In all the accounts i found from people having similar issues with TB and gmail, people are at least getting the google sign-in window/pop-up, but I am not even getting that.

Regards, Morten Larsen

Asked by Morten Larsen 2 iminyaka edlule

Last reply by Morten Larsen 2 iminyaka edlule

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I found a problem when trying to share videos on youtube

I don't know where the problem lies. I have a number of videos on youtube and when I was doing some work in markdown I clicked on an older link and was redirected to a w… (funda kabanzi)

I don't know where the problem lies. I have a number of videos on youtube and when I was doing some work in markdown I clicked on an older link and was redirected to a website with some bozo trying to promote something - not mine. I tried a few more times and got a bunch of different websites and bozos. This is from clicking on the shared link on the the youtube page.

I don't know whether I've something on my computer, your browser that's causing it, or something somehow on youtube????

Got any suggestions?

Including a screen shot of the each clicks results.

Asked by 2nzkhf2xts 2 iminyaka edlule

Last reply by zeroknight 2 iminyaka edlule

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Primary Passwords

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have acc… (funda kabanzi)

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Asked by haas2128 2 iminyaka edlule

Last reply by zeroknight 2 iminyaka edlule

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Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhance… (funda kabanzi)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 2 iminyaka edlule

Last reply by zeroknight 2 iminyaka edlule

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LINKEDIN not loading on Apple Mac desktop for hundreds of Firefox users

Dear Mozilla, Please help your hundreds of users to access LinkedIn from your browser. This problem is going on for over a week forcing me and your community to another b… (funda kabanzi)

Dear Mozilla,

Please help your hundreds of users to access LinkedIn from your browser. This problem is going on for over a week forcing me and your community to another browser.

Soon your CEO Laura Chambers will know.

It’s frustrating and embarrassing to see Firefox help absent :(

Asked by tcxxqqkmyh 2 iminyaka edlule

Last reply by zeroknight 2 iminyaka edlule

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Thunderbird no longer reflects the IMAP structure of Google mail

Thunderbird no longer reflects the IMAP structure of Google Mail. The latest version of Thunderbird, appears to lose the previous structure un an IMAP tabe and mixes Sent… (funda kabanzi)

Thunderbird no longer reflects the IMAP structure of Google Mail.

The latest version of Thunderbird, appears to lose the previous structure un an IMAP tabe and mixes Sent and other folders within a Gmail Email account that is connected to Google mail via an IMAP account.

Searching on the Internet, most replies say to back level to Thunderbird v 102 as version 115 has this change. Is there an intention to correct/remove this annoying change in a later release?

Regards, Ed Durrant

Asked by edurrant 2 iminyaka edlule

Answered by edurrant 2 iminyaka edlule

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Global Search does not work anymore over my whole email history

Hi, I'm a long time thunderbird user, recently I migrated my installation to a new PC and found that the global search does not work past January 2023 for my emails. At … (funda kabanzi)

Hi,

I'm a long time thunderbird user, recently I migrated my installation to a new PC and found that the global search does not work past January 2023 for my emails.

At first I thought this was due to my migration from my old PC. So I attempted to uninstall TB, reinstall and import the profile again fresh. This didnt work. Frustrating! However I went back to my old PC and entered a search term that should come up LONG past 2023 and yet even in my old installation the search halts at 2023. Now I am confused as to why?

Prior it has always worked on the older PC with no issues at all.

I really REALLY need to fix this issue, as it is necessary to use for my work, in order to reference on-going projects and work with customers.

I've included images of searching for a search term that should be found in many of the older folders, but not searching actively in those folders. I've also included an image of the older folder emails including the search term as being present.

Please your help is appreciated!

Asked by Nate 2 iminyaka edlule

Last reply by Nate 2 iminyaka edlule

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how to access my ticket 134823

I posted request for help and received the ticket number. I would like access the file now to see if there are any responses. How do I do it?

Asked by Jul 2 iminyaka edlule

Last reply by david 2 iminyaka edlule

  • Okugcinwe kunqolobane

unthreading

Since latest update i can not remove email threading, i have tried the VIEW route no option there, i have gone into settings and changed it that way yet still emails are … (funda kabanzi)

Since latest update i can not remove email threading, i have tried the VIEW route no option there, i have gone into settings and changed it that way yet still emails are threading, how can i remove this?

Asked by sales404 2 iminyaka edlule

Last reply by david 2 iminyaka edlule

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  • Okugcinwe kunqolobane

After upgrade to Windows 11, Firefox won't open anymore.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: Reinstall Firefox and delete all old files (Appdata & Program file… (funda kabanzi)

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Asked by galotta.f 2 iminyaka edlule

Answered by zeroknight 2 iminyaka edlule

  • Okugcinwe kunqolobane

gmail authentication

I had 5 gmail accounts. 3 of which no longer work with Thunderbird. I've tried every tutorial and list of instructions both here and on the gmail help site. Nothing works… (funda kabanzi)

I had 5 gmail accounts. 3 of which no longer work with Thunderbird. I've tried every tutorial and list of instructions both here and on the gmail help site. Nothing works. I even tried deleting one of the accounts and reinstalling it.

A couple of days ago I changed my password on one of the accounts. That's all. No settings were change, just the password.

Now I keep getting the annoying "Authorization" popup and can't access the account through Thunderbird no matter how many times I click on "Allow"

I need help

Asked by frankfileccia 2 iminyaka edlule

Last reply by frankfileccia 2 iminyaka edlule

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Cannot add bookmarkleets to bookmarks bar

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt eve… (funda kabanzi)

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt even show up, its like firefox isnt even making the bookmark. i dont even know whats going on it was doing this before i had any addons

Asked by wyattmcwater nuggets 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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youtube.com

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the space… (funda kabanzi)

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Asked by welsevul1996 2 iminyaka edlule

Last reply by zeroknight 2 iminyaka edlule